Craig

Haen

Haen

Ph.D., RDT, CGP, LCAT, AGPA-F
he/him/his
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Craig

Get to Know
Craig

If you were not a therapist, what other career would you choose?

Craig

says:

I was a psychology and theatre double major in college, and I loved directing productions. Something magical happens when we can see ourselves in another story and imagine a different way of being.

What is your general philosophy and approach to helping? Are you more directive or more guiding?

Craig

says:

I take a once-my-patient, always-my-patient approach. This means that I often see people at various points in their life to navigate the bumps in the road that come up. It's often helpful to have a home base to return to when things get turbulent out there.

How do you see your role as a therapist in your client’s lives?

Craig

says:

A good therapist can play a number of roles in the process: confidant, coach, co-regulator, ally, sounding board, and mirror. But I view it as a partnership in which I'm as invested in seeing you make progress as you are.

Out-of-Network Costs

$250-$300

Sliding Scale Accepted

Insurance AcceptedInsurance FAQ

In-Person

Telehealth

Works With

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Craig
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Close FAQ's

What is the difference between in-network and out-of-network therapists?

An in-network provider accepts your insurance, and you likely will pay only a copay. If a therapist does not take your insurance, they are considered out-of-network. Make sure to check with your provider to confirm if you have out of network benefits.

How do I find out if I have out-of-network benefits for therapy?

Your therapist may be able to do this for you, but it is always a good idea to verify yourself. You can call your insurance company and ask them if you have "out-of-network outpatient mental health benefits”. If so, make sure to follow up with these questions:

  • What is my deductible and how much has been met?
  • What percentage of a therapy session is covered? 
  • How many sessions per year does my plan cover?
  • Is authorization required to receive services?
What exactly is a deductible?

This is the amount you need to pay before your insurance starts to cover your healthcare costs.

Copay, coinsurance...what's the difference?

A copay is what you pay to an in-network provider. This is part of the therapist’s agreed upon session rate with your insurance. You pay the copay and your insurance pays the remaining to your therapist.

Coinsurance is a percentage of the session rate that you will not get back for therapy. This is usually when you see a therapist that is out-of-network (does not take your insurance). You may have to pay a therapist's entire session rate, but will be reimbursed from your insurance If applicable.


What does usual and customary rate (UCR), reimbursement rate, or allowed amount mean?

This is the maximum amount of money an insurance company will allow for a therapy session. This may be lower than your therapist's session rate. Insurance plans will have different UCRs.

How do I get reimbursed if I have out-of-network benefits?

Always make sure you check your out-of-network benefits before starting therapy so that you have an idea of what you are responsible to pay at the time of session.

Many therapists will provide you with a document called a “superbill” that you can provide to your insurance company to receive reimbursement. Some therapists will even submit necessary paperwork for you.


How long will it take to receive reimbursement if using out-of-network benefits?

This depends on how often you or your therapist sends in necessary paperwork to your insurance company. On average it will take 4-6 weeks to be reimbursed. Remember: you will not be reimbursed until your deductible is met.

A disclaimer on insurance:

Everybody's situation is different. Make sure to check your benefits so there are no surprise costs and if confused ask your therapist to explain.